Useful Forms and Documents

Business Forms

• Repair Contract
• Direction to Pay
• Assignment for Money Due
• ATTENTION INSURANCE PERSONNEL
• Sample first party demand letter
• Sample third party demand letter
• Assumption of Liability Hold Harmless Agreement
• Small claims intake
• Small Claims Checklist
• Customer Questionnaire Steering Information Form

DEEP/CT Insurance Department bulletins/DMV/ABAC Position Statements

• DEEP “Pit Stops” Guidebook: The Connecticut Department of Energy and Environmental Protection (DEEP) has updated its “Pit Stops” guidebook. The compilation of fact sheets contains information on all aspects of environmental regulations and pollution prevention tips pertaining to vehicle repair. In addition, there is a self-audit checklist that you can use regularly to make sure that you are in compliance.
• AG Office Letter - Auto Repairers not required to provide invoices & other docs
• Insurance Dept Bulletin CL-3
• Insurance Dept Loss of Use Bulletin CL-1-07
• Position Regarding “Reasonable and Customary” Complaints
• The Conduct of Motor Vehicle Physical Damage Appraisers (Sec. 38a-790-1—790-8)
• ABAC Position Statement for State Farm PartsTrader Program
• DMV letter regarding The Regulation of Motor Vehicle Storage Charges

Links to Important Legislation

• State of Connecticut Public Act No. 282 (2013): AN ACT CONCERNING COUNTERFEIT AND NONFUNCTIONAL AIRBAGS
• Sec. 38a-354. (Formerly Sec. 38-175u). Automobile appraisers and insurers prohibited from requiring where repairs should be made or making certain statements. Notice required on appraisals or estimates.